Privacy
 

 

Adelaide-OnLine respects the Guidelines suggested by the Australian Direct Marketing Association, in it's Code of Practice for Consumer Protection in E-Commerce.
We also abide by the World Wide Web Consortium (W3C) Platform for Privacy Preferences Project (P3P). This policy is emerging as an industry standard providing a simple, automated way for users to gain more control over the use of personal information on Web sites they visit.

Our P3P-compliant privacy policy is machine readable and available for you to read.

In line with those Guidelines, Adelaide-OnLine would like you to be aware of the information we collect to provide your service. WE DO NOT PROVIDE THIRD PARTIES WITH ACCESS TO YOUR PERSONAL DATA, with the obvious exception of third party business partners such as the Domain Name Registries.

Information collected by Adelaide-OnLine
Your contact information, including named individuals for administration, technical and billing issues. This information may include telephone, fax numbers and email addresses
Information about what services you have ordered from Adelaide-OnLine
Information about what services you have enquired
Your interest in receiving Adelaide-OnLine email newsletters
Correspondance between you and Adelaide-OnLine
A contact management system in which details of conversations might be written by employees
Encrypted credit card details
Your interaction with our websites
What Adelaide-OnLine does with your information
We do not your personal information available to third parties, with the obvious exception of third party business partners such as the Domain Name Registries.
We do provide aggregate data to third parties (e.g. " we have 20,000 clients who are SME's")
We will contact relevant people to communicate billing and technical issues
We store website data and email queued on our servers, only for use as back-up data should it be required
We may customise our email newsletters and communications to relfect your interest in a particular service
We access historic correspondance and details about earlier conversions in response to customer service issues and, to conform to the edicts of the law or comply with legal process served on Adelaide-OnLine
We store encryted credit card details to allow us to process the subscriptions to our services
We monitor and store your online requests for webpages and services for research and to keep a history of your transactions with the business (this might include recording the fact you set up and deleted an email account, or took a trial in one of our services, etc)
Opt-in/Opt-out
You must opt-in in order to join our email lists, and you may opt-out of all non-essential email and postal mail.

If you have any questions about our Privacy Policy, please feel free to ask one of our consultants.

We reserve the right to change prices (subject to unavoidable market changes) without prior notice. All products have been included in good faith on the basis that they are available at the time of sale. Excessive demand or circumstances beyond our control may result in some products being unavailable, in which case you will be notified of the earliest date of availability.All images are for information only and may not be true representations.


© Copyright Adelaide-OnLines 1999 - 2005
Website Content © Copyright Adelaide-OnLine 1999 - 2005
disclaimer - info@adelaide-online.com.au